SUVAT is committed to transparency. You may request information held by SUVAT by contacting us. We will respond to reasonable requests for information about our work, subject to applicable privacy and confidentiality considerations.
Making a request
Any person may request information held by SUVAT. Please describe the information you are seeking and provide your name and contact details.
You may submit your request by email or by post:
- Email: info@suvat.uk
- Post: Information Requests, Spam & Unwanted Virus Analysis Team, PO Box 1204, London SW1A 2HB
You do not need to give a reason for requesting the information.
Response timelines
SUVAT aims to respond to information requests promptly and in any event within 20 working days of receipt. In exceptional circumstances, this deadline may be extended. You will be notified if an extension is necessary.
Information we may not be able to share
Given the nature of SUVAT's work, there may be circumstances where we are unable to share certain information. These include:
- Ongoing research — information relating to analysis that is not yet complete or published.
- Privacy — personal data relating to individuals, in accordance with data protection legislation.
- Confidentiality — information shared with SUVAT in confidence by reporters or research partners.
- Commercial sensitivity — information that could prejudice the commercial interests of any person.
Where we are unable to share information, we will explain the reason.
Fees
SUVAT does not charge a fee for responding to most information requests. However, where the estimated effort to comply is disproportionate, SUVAT may decline the request or offer to provide the information subject to a reasonable fee.
Complaints
If you are dissatisfied with our response to your request, please contact us to request a review. Reviews are conducted by a senior member of staff who was not involved in the original decision.
If you remain dissatisfied, you may contact the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Information we publish proactively
SUVAT routinely publishes the following categories of information:
- Organisational structure and governance arrangements
- Annual review
- Board meeting summaries
- Threat advisories and technical guidance
- Research publications
- Senior staff profiles
Previously published information
The following datasets have been published:
- Staff diversity statistics — published annually in the Annual Review
- Aggregate email threat statistics (non-sensitive) — published in the Threat Landscape Report